marriott renaissance aruba resort and casino

She is so friendly and fun and her famous icy wash clothes are the best on a hot day. She makes us feel welcome and is the main reason we tend to end our evenings at the Lobby Bar. In particular, Shyre at the Lobby Bar is always friendly and professional and consistently provides exceptional service every time we return. We are treated like family each time we return. We come back year after year because the resort is beautiful and well maintained, has many great amenities and a lovely beach, and more importantly, its staff are always friendly and provide outstanding service. Thanks again to the wonderful staff at Marriott, CarlBigDaddyJ. There should be a queuing process where you can identify hours of interest versus taking the lounger/Hut the whole day or letting couples who might be interested teaming up with others for a hut or splitting a cabana. Also, poolside loungers are first come first served.

Taxis are available at the door and standardized charging simplifies the process. Concierges are well attuned to local items and are very honest with their appraisals. They are not open late so there is no unnecessary noise. Ice machines are located away from sleeping quarters, Two pools, 1 adult and 1 family. Maids were very diligent every day supplying extra towels, lotion, and tea bags if needed. Celebrated my 40th anniversary and they supplied us with Champagne and chocolates.very nice.

Also Enma (gym}, Paula (desk), Kevin and Gabriel (pool assistants) to name a few. Special kudos to Giovanny (give him a raise), Stephan, Christian, Fitzgerald, Ramoldo (bar focused people who are accomplished mixologists and storytellers). The staff is exceptional, everyone has a smile.

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Marriott renaissance aruba resort and casino